Store Manager, Kingwood Commons

Knitwell Group•Houston, TX
•Onsite

About The Position

As Store Manager, you lead the team, build community connections, and shape a seamless customer experience. You foster a welcoming environment for associates and customers to create memorable, personalized experiences that reflect the company’s culture of hospitality. The role is accountable for driving store performance while coaching and developing a successful team, and for elevating the customer experience. The Store Manager defines a vision and strategy for a customer-centered culture, operational excellence, and business results. The role oversees team hiring and development, store financial performance, payroll and scheduling, sales goals, reporting and action planning, visual standards, communication of brand priorities, and compliance with company policies and practices. It also builds community connections through company-sponsored events, philanthropy, and other initiatives.

Requirements

  • Must be at least 18 years old.
  • At least 5 years of retail management experience, including 2 years in a Store Manager position.
  • Flexible availability, including nights, weekends, and holidays.
  • Passion for the brand, fashion, and empowering confidence.
  • Demonstrated ownership mindset and ability to lead by example.
  • High level of accountability and initiative.
  • Effective leadership, people management, and communication skills.
  • Collaborative leadership style that invests in developing talent.
  • Strong business acumen and ability to drive results through reporting analysis and strategic planning.
  • Action-oriented approach to organizing, delegating, and prioritizing assignments to meet deadlines.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Define a clear vision and strategy that prioritizes a customer-centered culture, operational excellence, and business results.
  • Hire, develop, and coach an effective retail team to deliver a customer-centered experience.
  • Own the store’s financial performance, manage payroll and schedules, and achieve sales goals.
  • Communicate expectations, provide guidance and feedback, and empower the team.
  • Use store reporting to create action plans that improve metrics and support effective business operations.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Share brand priorities, initiatives, and messages with store teams.
  • Ensure compliance with policies, guidelines, and business practices.
  • Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and holidays.
  • Opportunities for monthly bonuses.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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