Foster Care Manager

Whites Residental•South Bend, IN

22h

About The Position

The Foster Care Manager provides leadership and oversight for all foster care operations within an assigned office, ensuring high-quality, therapeutically sound services for children, youth, and families. The role supervises Family Specialists, Resource Family Developers, Foster Care Advocates, and support staff, guiding clinical practice, caseload management, and professional development. The manager is responsible for program compliance, quality assurance, and adherence to agency policies, licensing, and accreditation standards. The Foster Care Manager promotes a positive team culture rooted in the Teaching Family Model and collaborates with staff, foster parents, and community partners to advance Josiah White’s mission of promoting healing, growth, and permanency for every child and family served. The position averages 40 or more hours per week, normally Monday through Friday, 8:00 a.m. to 4:30 p.m. Hours may extend beyond the regular schedule based on staff and client needs. The manager is expected to respond to staff requests for guidance and resources during major incidents at any time of day when not using paid time off. Work takes place in an office, client homes, and community settings as appropriate to service delivery. Frequent local daytime travel and occasional overnight travel are required. The employee must be able to complete Mindset crisis and de-escalation training and CPR/First Aid training, including getting down on the floor and knees and standing back up. Principles of the Teaching Family Model are incorporated into the office culture. The organization is committed to treating staff, children, and families with compassion, respect, and dignity, and serving each child and family with empathy, cultural sensitivity, and grace.

Requirements

Be a Christian with strong convictions and agree with Josiah White’s mission statement, Statement of Faith, and Code of Conduct.
Be at least 21 years of age.
Have a bachelor’s degree.
Meet at least one of the following: three years of supervised paid casework experience, including at least one year with a child welfare agency; or at least eight credit hours of master’s-level coursework in social work, counseling, human services, or a related field, plus at least one year of supervised paid casework with a child welfare agency.
Have a valid driver’s license and proof of vehicle insurance.
Successfully complete Mindset crisis and de-escalation curriculum and CPR/First Aid training.

Responsibilities

Oversee foster care operations within the assigned office, including treatment direction, caseload assignments, and review of written documentation for accuracy and compliance.
Implement and maintain treatment programming consistent with the agency mission, accreditation standards, and the evidence-based Teaching Family Model.
Conduct regular clinical supervision and performance evaluations for direct care staff to guide practice, support development, and uphold agency standards.
Monitor compliance with agency policies, licensing requirements, and accreditation standards through audits and quality assurance processes.
Coordinate and lead treatment team meetings to support collaborative planning, effective case management, and positive outcomes.
Provide guidance and serve as a backup during crisis situations, including participating in the on-call rotation as needed.
Build and maintain relationships with referral agencies, foster parents, and community partners.
Address major foster parent or agency concerns in consultation with the Program Director.
Recruit, interview, hire, and train new staff.
Lead, supervise, and support Family Specialists, Resource Family Developers, Foster Care Advocates, and Office Assistants.
Promote a positive team culture and professional work environment by modeling leadership, communication, and adherence to agency mission, values, policies, and procedures.
Address corrective action in accordance with company policy.