General Manager

Hotel Management & Consulting • Everett, WA

2d

About The Position

Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality and a proven track record in hotel management. The General Manager leads the hotel team and oversees guest service, property readiness, daily operations, budgets, labor, occupancy, and profit and loss. The role also promotes the property through local networking and sales and marketing initiatives, supports housekeeping and laundry operations as needed, covers employee shifts when necessary, and follows emergency and security procedures. The position may involve a changing schedule and physical tasks such as bending, twisting, kneeling, squatting, sitting, standing, and lifting or moving items.

Requirements

• At least 1 year of experience as a Hotel General Manager.
• Valid driver's license.
• Proficient computer skills.
• Strong organizational, time management, and problem-solving abilities.
• Effective oral and written communication skills.
• Proactive and aggressive approach to solving problems.
• Strong leadership and team development skills.
• Willingness to work a changing schedule.
• Ability to perform tasks involving kneeling, squatting, sitting, standing, bending, and twisting for long periods.
• Ability to lift, push, or pull up to 20 pounds regularly and occasionally up to 50 pounds.

Responsibilities

• Recruit, train, and motivate a team of 6–12 staff members, providing hands-on support and guidance.
• Maintain high standards of cleanliness and ensure the hotel is guest-ready.
• Address guest concerns promptly and manage guest reviews to maintain review standards.
• Follow brand guidelines and meet operational deadlines.
• Manage budgets, labor, occupancy, and profit and loss.
• Network within the local community and build relationships with competitive properties, local organizations, and key clients.
• Lead in-house guest sales and marketing initiatives to increase occupancy.
• Assist with room housekeeping, daily laundry duties, and public space needs as required.
• Cover employee shifts as needed to maintain operational continuity when unexpected absences occur.
• Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• Perform other duties as assigned.

Benefits

• Salary dependent on experience, plus bonus opportunity.
• Daily Pay access with flexible options to access earnings.
• Medical, dental, and vision benefits for full-time employees.
• Paid time off for full-time employees.
• Health Savings Account (HSA) for full-time employees.
• 401(k) for full-time employees.
• Employee Assistance Program for all employees.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed