General Manager

Hotel Zephyr - Fisherman's Wharf•San Francisco, CA

5d•$180,000 - $220,000•Onsite

About The Position

Hotel Zephyr, a lifestyle hotel at Fisherman's Wharf in San Francisco, is seeking an innovative, energetic, guest-focused General Manager to oversee hotel operations. The role leads a high-performing team, delivers exceptional guest experiences, drives financial results, and supports the hotel's distinctive personality and market presence. The General Manager provides strategic leadership across Rooms, Sales & Marketing, Finance, Human Resources, and Engineering. The position develops and executes business strategies, oversees financial and operational performance, leads department leaders, and builds partnerships with Davidson Hospitality Group leadership, ownership, community organizations, and local tourism partners. The role also champions service, safety, quality assurance, and brand standards while identifying opportunities for innovation and continuous improvement. The posting describes the employer as Davidson Hospitality Group, a full-service hospitality management company operating hotels, restaurants, and entertainment venues across the United States. The role is based at Hotel Zephyr in San Francisco. The listed annual salary range is USD $180,000 to $220,000.

Requirements

At least 10 years of experience as a President (General Manager) in a full-service hotel or resort.
Strong financial acumen and proven success managing budgets, revenue, and expenses.
Excellent leadership and team management skills.
Strong communication, interpersonal, and customer service skills, including the ability to communicate effectively with the team, Davidson, and ownership.
Ability to think strategically and drive results.
Strong problem-solving and decision-making skills.
Passion for delivering exceptional guest experiences.

Nice To Haves

Bachelor's degree in Hospitality Management or a related field.
Experience leading a full-service or lifestyle hotel as a General Manager.
Demonstrated success driving financial performance, revenue growth, guest satisfaction, and operational excellence.
Experience managing budgets, forecasting, labor, and expense controls.
Ability to collaborate effectively with associates, Davidson leadership, ownership, and community partners.
Experience leading high-performing teams in a fast-paced, guest-centric environment.
Passion for fostering an engaging, inclusive workplace culture.

Responsibilities

Provide strategic leadership for hotel operations, including Rooms, Sales & Marketing, Finance, Human Resources, and Engineering.
Develop and execute business strategies to maximize revenue, profitability, market share, and overall hotel performance.
Foster outstanding guest service, associate engagement, and operational excellence.
Lead, coach, and develop department leaders, promoting collaboration, accountability, and professional growth.
Maintain exceptional service standards and the distinctive lifestyle experience of Hotel Zephyr.
Build partnerships with Davidson Hospitality Group leadership, ownership, community organizations, and local tourism partners.
Monitor market trends, competitive activity, and guest feedback to identify opportunities for innovation and improvement.
Oversee budgeting, forecasting, revenue management, capital planning, and financial performance to achieve ownership objectives.
Champion safety, quality assurance, and brand standards, creating memorable experiences for guests and associates.