General Manager

Jersey Mike's • Elmwood, LA

1d

About The Position

The General Manager is responsible for the complete and total management of a Jersey Mike’s store or operation. The role oversees store sales and volume, service quality, customer satisfaction, and profit margin. The General Manager creates employee schedules, places inventory orders, leads employee training, leads by example, and participates in management team meetings and strategy sessions. Tasks may be delegated as appropriate, but ultimate responsibility rests with the General Manager.

The position is suited to someone who enjoys a social, spirited, fast-paced environment and is committed to serving high-quality sandwiches and providing caring, thankful customer service. Jersey Mike’s describes its culture as focused on community, giving, and the personal and professional development of its people. Franchise locations are independently owned and operated, and the franchisee determines wages, benefits, and hiring decisions.

Requirements

• High school degree or equivalent.
• Must be at least 18 years old to operate the slicer.
• Serve Safe Certification – Food Handler.
• Reliable transportation.
• Excellent menu and product knowledge.
• Able to thrive in a fast-paced environment.
• Desire to improve oneself and skill sets.
• Ability to communicate effectively with guests.
• Ability to meet schedule requirements and be a reliable performer.

Nice To Haves

• Two years of quick-service restaurant (QSR) experience preferred.
• An outgoing, personable nature and enjoyment of interacting with people.

Responsibilities

• Manage the complete operation of a Jersey Mike’s store.
• Oversee store sales, volume, quality of service, customer satisfaction, and profit margin.
• Create employee schedules.
• Place inventory orders.
• Lead employee training.
• Lead by example.
• Participate in management team meetings and strategy sessions.
• Take ultimate responsibility for the operation, including tasks delegated to others.
• Communicate effectively with guests.
• Participate in Jersey Mike’s training programs.
• Meet schedule requirements and perform reliably.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED