General Manager - Starbucks 30th Street Train Station

Tailwind Deli News & Gifts Inc•Philadelphia, PA
•$55,000 - $65,000

About The Position

Tailwind Hospitality is hiring a General Manager to oversee the operations of a Starbucks at 30th Street Train Station. The role is responsible for smooth and efficient business operations, high standards of customer service, profitability and growth, and a positive, productive team environment. The position manages both retail and restaurant operations and contributes to food and beverage strategy, budgeting, and business planning. Tailwind encourages veterans and military family members to apply.

Requirements

  • 2–5 years of General Manager experience.
  • Coffee experience.
  • Must be able to pass a background check.
  • Must have reliable transportation.
  • ServSafe certification.
  • Food Handler certification.
  • Knowledge of food and beverage industry trends.
  • Experience managing food costs and P&L.
  • Proven track record of driving business growth and profitability.
  • Strong leadership and people management skills.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Monitor and control payroll and other expenses.
  • Manage retail and restaurant operations.
  • Adhere to food and beverage budgets.
  • Develop and implement strategies to achieve business goals and objectives.
  • Create schedules using forecasting and scheduling tools to improve efficiency and labor savings.
  • Contribute information, analysis, and recommendations to food and beverage organizational strategy and direction.
  • Participate in weekly department head meetings and individual meetings as needed to meet business plan objectives and provide communication and direction.
  • Develop food and beverage budgets and capital expenditure plans; analyze results and variances, create action plans, initiate corrective actions, and minimize the impact of variances.
  • Control food and beverage supplies by meeting with sales representatives, negotiating prices and contracts, developing preferred supplier lists, reviewing usage reports, analyzing variances, and taking corrective actions.
  • Keep food and beverage equipment operating by enforcing adherence to operating instructions.
  • Maintain a safe, secure, legal, and healthy work environment by establishing and enforcing sanitation and food and beverage preparation and service standards and procedures.
  • Maintain the integrity of company proprietary information and protect company assets.
  • Perform other duties as assigned, planned or unplanned.

Benefits

  • PTO
  • Paid training
  • Management bonus program
  • 401(k) with company matching
  • Health, dental, and vision insurance offered to full-time employees
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