General Manager(02908) - 135 N. Randall Rd

Domino's Franchise•Batavia, IL

4d•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The role sets an example for the crew and ensures excellent customer service and a consistently strong store image. General store duties may include operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses in the designated delivery area.
Ability to work under stress, meet quality standards, direct activities, perform repetitive tasks, work alone and with others, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
Transportation to and from work.

Responsibilities

Oversee all activities during the shift and set an example for the crew.
Manage staffing, paperwork, cost controls, inventory, cash, and food.
Maintain customer relations and provide great customer service.
Work to a schedule and uphold store image, standards, policies, and procedures.
Support attendance and punctuality, store cleanliness, marketing, and profitability.
Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers, and deliver flyers and door hangers, when assigned delivery duties.