General Manager(03271) - 356 Shopping Center Dr

Domino's Franchise•Wildwood, FL

About The Position

The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, customer service, attendance, transportation, cleanliness, marketing, and profitability. The manager must set an example by following all policies and procedures and expecting the same from the crew. The role also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing phone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The work can involve standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving to make deliveries. Work conditions may include changing weather, a wide range of in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Delivery duties include taking products to customers and delivering flyers and door hangers.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, written, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate with customers and coworkers.
Motor coordination and ability to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read maps and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to meet the physical demands of the job, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
Ability to lift and unload deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example by following all policies and procedures and ensuring the crew does the same.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image and adherence to standards.
Provide great customer service.
Maintain attendance and punctuality.
Ensure transportation to and from work.
Maintain store cleanliness.
Support marketing and profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.