General Manager

Hotel Management & Consulting•Greenville, SC

About The Position

Hotel Management & Consulting is seeking an experienced, hands-on hotel leader who is adaptable, energetic, and goal-driven. The General Manager oversees hotel operations, leads a team of 6–12 staff members, maintains guest-service and cleanliness standards, and supports the property’s financial and operational performance. The role also includes local sales and marketing, assisting with housekeeping and laundry needs, covering employee shifts when necessary, and following emergency and security procedures. The position may require a changing schedule and physical activity including kneeling, squatting, sitting, standing, bending, and twisting for extended periods. The employee must regularly lift, push, or pull up to 20 pounds and occasionally up to 50 pounds. The job description notes that duties and requirements may change, describes employment as at will, and states that reasonable accommodation may be provided for qualified individuals with disabilities.

Requirements

  • At least 1 year of experience as a Hotel General Manager.
  • Valid driver's license.
  • Proficient computer skills.
  • Strong organizational, time-management, and problem-solving abilities.
  • Effective oral and written communication skills.
  • Proactive and assertive approach to solving problems.
  • Strong leadership and team-development skills.
  • Willingness to work a changing schedule.
  • Ability to perform tasks involving kneeling, squatting, sitting, standing, bending, and twisting for long periods.
  • Ability to regularly lift, push, or pull up to 20 pounds and occasionally up to 50 pounds.

Responsibilities

  • Recruit, train, and motivate a team of 6–12 staff members, providing hands-on support and guidance.
  • Maintain high cleanliness standards and ensure the hotel is guest-ready.
  • Address guest concerns promptly and manage guest reviews to maintain review standards.
  • Follow brand guidelines and meet operational deadlines.
  • Manage budgets, labor, occupancy, and profit and loss to support successful hotel operations.
  • Network in the local community and build relationships with competitive properties, local organizations, and key clients.
  • Lead in-house guest sales and marketing initiatives to increase occupancy.
  • Assist with housekeeping in rooms as needed, and complete daily laundry and public-space duties.
  • Cover employee shifts as needed to maintain operational continuity during unexpected absences.
  • Know and follow property emergency procedures and meet the security needs of the property and guests.
  • Perform other duties as assigned.

Benefits

  • Salary dependent on experience, with bonus opportunity.
  • Daily Pay access with flexible options to access earnings.
  • Medical, dental, and vision benefits, paid time off, a health savings account (HSA), and a 401(k) for full-time employees.
  • Employee Assistance Program for personal or work-related concerns, provided to all employees.
  • Opportunities for career advancement.
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