Domino's General Manager (08892)

Domino's Franchise•Gainesville, GA

About The Position

Domino’s is hiring a General Manager, referred to in the posting as an Operating Partner, to lead a store and its team. The role offers the opportunity to run a $1–2 million business within a 43-store franchise, develop leadership and business-management skills, and potentially grow into developing future Operating Partners or franchising independently. The position also provides experience with Quick Service Restaurant operations, including labor and food costs, waste management, and people management. The General Manager is responsible for everything that happens during their shift and is expected to follow and uphold company policies and procedures. The role includes leading the team, maintaining customer service and store standards, and overseeing staffing, scheduling, paperwork, food management, inventory, cost controls, cash controls, marketing, and profitability. The work also includes preparing products to Domino’s specifications, processing orders, and operating and maintaining store facilities and equipment. The position requires frequent standing and includes physical tasks such as unloading deliveries, lifting and stacking supplies weighing up to 50 pounds, and occasionally crouching, bending, or using stairs. The role may also involve navigating delivery areas and carrying products to delivery sites.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
Ability to analyze and compile data and make sound, ethical decisions in a timely manner.
Positive customer-service approach and ability to handle customer concerns.
Ability to read maps, locate addresses, and navigate varied terrain, including multi-story buildings, private homes, and other delivery sites.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to perform work primarily while standing and to lift and/or stack ingredients and supplies weighing up to 50 pounds.
Ability to occasionally crouch, squat, stoop, bend, or use stairs.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Lead by example, follow all company policies and procedures, and expect the same from crew members.
Staff the store, submit paperwork, manage food, create schedules, maintain image standards and cleanliness, support marketing, and contribute to profitability.
Direct activities, coordinate with coworkers and customers, and make timely, sound, ethical judgments and decisions.
Greet customers, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete related paperwork.
Receive and process telephone orders efficiently to support customer satisfaction and timely delivery.
Navigate delivery areas and delivery sites while carrying products.
Use arithmetic and make correct monetary change.

Benefits

Competitive salary structure with base pay and monthly bonus.
Flexible and convenient schedule.
Health, dental, and vision benefits.
Leadership development opportunities.
Company engagement outings, parties, and team development activities.
Community involvement and local networking opportunities.
Professional development and travel incentives.
Opportunity to compete for national and global Domino’s rewards.
Opportunity to develop leadership and managerial skills for future business use.

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