Domino's Assistant Manager (08892)

Domino's Franchise•Gainesville, GA

About The Position

The Assistant Manager leads the store and is responsible for everything that happens during their shift. The role oversees cost, inventory, and cash controls; customer relations; and team performance while following and enforcing company policies and procedures. The Assistant Manager also helps the team meet sales and service goals and is responsible for staffing, paperwork, food management, scheduling, image standards, store cleanliness, marketing, and profitability. The position involves customer service, taking and processing orders, preparing products to Domino’s specifications, handling inventory and supplies, and operating and maintaining store equipment. It also requires delivery-related navigation and carrying products to delivery locations. Work is performed primarily standing and includes lifting and stacking supplies weighing up to 50 pounds, as well as occasional crouching, squatting, stooping, bending, and using stairs.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Ability to direct activities and perform repetitive tasks, both independently and with others.
Ability to work under stress and meet strict quality-control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make timely, sound, ethical decisions.
Strong customer-service skills and a positive, enthusiastic personality.
Ability to read maps, locate addresses, and navigate varied terrain, including multistory buildings, private homes, and other delivery sites.
Ability to add, subtract, multiply, and divide accurately and quickly, with calculator use permitted.
Comfort using a computer keyboard, touchscreen, and foot pedal.
Ability to stand for most of the shift and walk on the described work surfaces.
Ability to lift and/or stack product ingredients and supplies weighing up to 50 pounds; occasional crouching, squatting, stooping, bending, or stair use may be required.
Hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding pizza boxes.

Responsibilities

Take responsibility for all store operations during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Follow all company policies and procedures and ensure the crew does the same.
Lead the team toward sales, service, and operational goals.
Handle staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
Greet customers enthusiastically, take orders, and respond to customer concerns.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies in storage and work areas, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate the designated delivery area and delivery sites while carrying products.
Use arithmetic to handle calculations and make correct monetary change.