Domino's Assistant Manager (05749)

Domino's Franchise•Winder, GA

About The Position

Domino’s is hiring an Assistant Manager to lead store operations during a shift and help the team deliver excellent customer service and pizza. The role involves setting an example, following company policies and procedures, and leading the crew toward sales, service, and operational goals. The assistant manager is responsible for shift-level cost, inventory, cash, and customer relations controls, as well as staffing, paperwork, food management, scheduling, store image and cleanliness, marketing, and profitability. The position also includes customer-facing and hands-on store duties: greeting customers, taking and processing telephone orders, responding to concerns, preparing products to Domino’s specifications, and operating, cleaning, and maintaining store facilities and equipment. Team members may take inventory, stock ingredients and supplies, unload deliveries, and complete related paperwork. Delivery-related duties require navigating to addresses and carrying products across varied terrain and building types. Work is performed primarily standing, with frequent movement and physical tasks. The role requires lifting or stacking supplies weighing up to 50 pounds and may involve crouching, squatting, stooping, bending, and using stairs. Applicants must be at least 18, hold a valid driver’s license, have access to an insured vehicle usable for delivery, and pass a criminal background check.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver’s license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a Criminal Background Check.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
  • Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
  • Ability to read maps and locate addresses within the designated delivery area.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to stand for most of the shift and perform tasks involving walking, lifting or stacking supplies up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.

Nice To Haves

  • Sound judgment, empathy, people-management insight, and the ability to multitask.
  • Enthusiasm for customer service and a positive personality.

Responsibilities

  • Take responsibility for all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Lead the team toward sales, service, and operational goals.
  • Manage staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
  • Greet customers, take orders, and address customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies, unload deliveries, and complete associated paperwork.
  • Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
  • Navigate to delivery addresses and delivery sites, including diverse terrain and multi-story buildings.
  • Perform basic arithmetic and make accurate monetary change.
  • Use a computer keyboard, touch screen, and foot-paddle.

Benefits

  • Flexible schedules
  • Convenient locations
  • Opportunity to develop customer service, inventory management, and people-development skills
  • Potential leadership opportunities and a path to business ownership
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