General Manager I Store 6888 Laredo TX

Advance Auto Parts•Laredo, TX

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store systems, automotive systems, and parts, along with the ability to identify and troubleshoot customer needs and assist with DIY projects. The General Manager develops and maintains Professional Customer relationships, grows related programs, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts and an hour for lunch. Schedules include rotating nights and weekends, and additional hours may be required depending on staffing, store conditions, sales targets, and other business demands. The work schedule is based on the needs of the business.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to speak and write English and communicate effectively with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to locate and stock parts; use advanced parts lookup and sourcing; and source parts through special orders, FDO, second sources, and other channels.
Ability to execute and train store operational processes, inventory systems, store equipment, POS and parts lookup systems, and DIY testing and diagnostic equipment.
Ability to perform DIY services and train others in project and product quality recommendations.
Ability to become ASE P2 certified or demonstrate ASE-ready equivalent skills.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor's degree in business or a related area.
ASE certification.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional customers.
Perform manager-on-duty responsibilities, including touch-base conversations and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train team members on project and product quality recommendations, store processes and procedures, testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Review and analyze profit and loss statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.