General Manager(03885) - 32530 US Hwy 19 N

Domino's Franchise•Palm Harbor, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager is expected to set an example for the crew and provide great customer service. On-the-job orientation and training are provided. The role may involve performing general store-team duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Delivery-related duties described in the posting include delivering products and promotional materials within a designated area. Work takes place in a pizza store and may include exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather. The work involves standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and driving. Delivery tasks may require navigating stairs and carrying products to customers.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to follow policies and procedures and set an example for other team members.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make rapid, accurate movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: navigational skills to read a map and locate addresses; ability to navigate adverse terrain, including multi-story buildings and private homes; a valid driver's license with a safe driving record meeting company standards; and access to an insured vehicle usable for delivery.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift, including cost, inventory, cash, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Manage staffing, paperwork, cost controls, cash control, food management, and work schedules.
  • Maintain store standards, a professional image, customer service, attendance, punctuality, and cleanliness.
  • Contribute to marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products to customers and deliver flyers and door hangers, as applicable.
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