Assistant Manager(05021) - 23698 US Hwy 19 N Palm Harbor FL

Domino's Franchise•Palm Harbor, FL
•Onsite

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks and assignments given to the team. The position includes day-to-day operational responsibilities such as cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager helps develop managers by setting an example and mentoring team members, encourages current employees, and recruits new team members. The role requires adherence to company policies and procedures and promoting Domino’s image standards while providing excellent customer service and service recovery. The position also involves completing general store-team duties as needed, including operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning the store and equipment. The listed physical tasks include occasional climbing, bending, crouching or squatting, continuous reaching, and frequent hand and forearm use.

Requirements

  • Knowledge of all operational tasks and ability to train those tasks.
  • Ability to operate all equipment.
  • Ability to stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Ability to prepare products correctly at an advanced pace.
  • Ability to receive and process telephone orders, take inventory, and complete associated paperwork.
  • Ability to clean the store and equipment daily.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Professional appearance, attendance, punctuality, and dependable transportation to and from work.

Responsibilities

  • Assist the General Manager in coordinating store operations and carrying out team tasks and assignments.
  • Manage day-to-day operations, including cost controls, inventory control, cash control, and customer relations.
  • Help develop managers by setting an example and mentoring the team.
  • Follow company policies and procedures and expect the same of the crew.
  • Encourage current team members and recruit new employees.
  • Handle staffing, paperwork, food management, and time management.
  • Maintain a professional appearance and promote Domino’s image standards.
  • Provide great customer service and effective service recovery.
  • Maintain attendance and punctuality and have dependable transportation to and from work.
  • Maintain store cleanliness and support marketing.
  • Know operational tasks and be able to train others in them.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean the store and equipment daily.
  • Communicate with customers and coworkers, including processing orders in person and over the phone.
  • Enter orders using a computer keyboard or touch screen.
  • Perform physical tasks including climbing, bending, crouching or squatting, reaching, and shaping pizza dough.

Benefits

  • Medical benefits, subject to eligibility requirements.
  • Dental benefits, subject to eligibility requirements.
  • Paid vacation, subject to eligibility requirements.
  • Bonus eligibility.
  • Weekly pay.
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