Customer Service Rep (05021) - 23698 US Highway 19 N Clearwater FL

Domino's Franchise•Clearwater, FL
•Onsite

About The Position

The Customer Service Rep prepares pizza and provides customer service in a fast-paced Domino’s store. The role may be suitable as a main job, a way to earn extra cash, or a flexible gig. The company describes opportunities for growth, including potential promotion to Assistant Manager, where the role becomes bonus eligible.

Requirements

  • Must be at least 16 years old.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Customer service skills and ability to provide effective service recovery.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work in a fast-paced environment.

Nice To Haves

  • Engaging personality, people skills, and high energy.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and by phone.
  • Provide customer service and effective service recovery.
  • Enter orders using a computer keyboard or touch screen.
  • Make accurate monetary change.
  • Perform tasks such as changing sign prices, washing walls, maintenance, stocking ingredients, and cleaning low areas as needed.

Benefits

  • Weekly pay.
  • Benefits are mentioned, but specific benefits are not listed.
  • Promotion to Assistant Manager can make the employee eligible for bonuses.
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