General Manager - Fremont

JETSET Pilates • Seattle, WA

1d

About The Position

JETSET Pilates is hiring a Founding General Manager to launch a new studio in Fremont. The General Manager will partner closely with ownership to recruit and develop the team, build community excitement, establish operational excellence, and lead a successful studio opening. After launch, the role transitions to leading the studio’s day-to-day operations and driving membership growth, team development, and an exceptional client experience. General Managers are expected to complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an active in-studio presence during at least 25 class times per week.

The position includes community building and pre-opening marketing, founding-member sales, team recruitment and development, launch planning, and operational management. Following a successful launch, the role may expand to support additional studio openings and multi-unit growth as JETSET scales.

Requirements

• At least 3 years of operations or general management experience.
• Ability to commit to travel for a 5-day instructor training at a JETSET Regional Training & Support Center.
• Ability to stand and move throughout the studio for extended periods.
• Ability to lift up to 30 pounds.
• Flexible availability, including mornings, evenings, weekends, and holidays as business needs require.

Nice To Haves

• Experience in boutique fitness, hospitality, or a luxury membership-model consumer service environment.
• A track record of building and leading high-performing teams, ideally across multiple locations or in a pre-opening context.
• Entrepreneurial self-starter who takes initiative, solves problems proactively, and thrives when processes are still being developed.
• Strong sales instincts and experience driving revenue targets and coaching others to do the same.
• Analytical skills, including building reports, interpreting data, and making metric-backed decisions.
• Exceptional organizational skills and the ability to manage competing priorities while maintaining momentum and attention to detail.
• Outstanding communication skills and the ability to make clients and team members feel seen and valued.
• Hands-on experience in fitness instruction or coaching.
• Passion for community building and understanding of the local wellness, fitness, and hospitality community.

Responsibilities

• Execute local grassroots marketing initiatives before opening.
• Build relationships with local businesses, influencers, and community partners.
• Generate local excitement and awareness leading up to the studio launch.
• Build and manage a pipeline of prospective founding members.
• Support local social media initiatives to drive awareness and membership growth.
• Coordinate community events and pre-sale activations.
• Recruit, hire, onboard, and develop the founding Instructor and Studio Lead team before opening.
• Lead onboarding and operational training initiatives.
• Foster a culture of accountability, collaboration, and hospitality.
• Conduct regular coaching conversations and performance check-ins.
• Partner with ownership on launch readiness.
• Establish operational processes and studio workflows.
• Build schedules, staffing plans, and operational standards.
• Ensure the successful execution of every aspect of opening day.
• Coordinate vendor readiness, equipment setup, and operational logistics for the studio launch.
• Drive founding membership sales and execute pre-sale and launch campaigns.
• Coach the team on consultative sales techniques.
• Monitor pre-sale conversion metrics, founding membership goals, and launch-readiness KPIs.
• Provide ownership with regular updates on launch readiness and business performance.
• Identify opportunities to improve systems and processes.
• Support future studio openings as the brand grows.
• Complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an active in-studio presence during a minimum of 25 class times per week.

Benefits

• Complimentary or discounted JETSET Pilates classes.
• Paid time off (PTO).
• Professional development opportunities.
• Additional benefits may include performance bonuses, health insurance, retirement plans, and other perks, depending on studio location.
• Performance bonus available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed