General Manager - Fremont

JETSET Pilates • Seattle, WA

3d • $81,000 - $85,000

About The Position

JETSET Pilates is hiring a Founding General Manager to launch a new Fremont studio and then lead its ongoing operations. The role partners closely with ownership to recruit and develop the team, build community excitement, establish operational excellence, and deliver a successful studio launch. After opening, the General Manager leads daily studio operations, membership growth, team development, and the client experience. General Managers must complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an active in-studio presence during at least 25 class times per week.

Requirements

• At least 3 years of operations or general management experience.
• Proven track record of building and leading high-performing teams.
• Strong sales instincts and experience driving revenue targets and coaching others to achieve them.
• Strong analytical skills, including building reports, interpreting data, and making metric-informed decisions.
• Exceptional organizational skills and ability to manage competing priorities while maintaining momentum and attention to detail.
• Outstanding communication and interpersonal skills.
• Ability to travel for a 5-day Instructor training at a Regional Training & Support Center.
• Ability to stand and move throughout the studio for extended periods.
• Ability to lift up to 30 pounds.
• Flexible availability to work mornings, evenings, weekends, and holidays as business needs require.
• Ability to teach an average of 6–8 classes per week and maintain an active in-studio presence during at least 25 class times per week.

Nice To Haves

• Experience in boutique fitness, hospitality, or a luxury membership-model consumer service environment.
• Experience leading teams across multiple locations or in a pre-opening context.
• Hands-on experience in fitness instruction or coaching.
• Passion for community building and knowledge of the local wellness, fitness, and hospitality community.

Responsibilities

• Execute local grassroots marketing initiatives before opening and build relationships with local businesses, influencers, and community partners.
• Generate pre-opening awareness and excitement, manage a pipeline of prospective founding members, support local social media initiatives, and coordinate community events and pre-sale activations.
• Recruit, hire, onboard, and develop the founding Instructor and Studio Lead team before opening.
• Lead onboarding and operational training, foster accountability, collaboration, and hospitality, and conduct regular coaching conversations and performance check-ins.
• Partner with ownership on launch readiness; establish operational processes and workflows; and build schedules, staffing plans, and operational standards.
• Ensure opening day is successfully executed, coordinating vendor readiness, equipment setup, and operational logistics.
• Drive founding membership sales and execute pre-sale and launch campaigns.
• Coach the team on consultative sales techniques and monitor pre-sale conversion metrics, membership goals, and launch-readiness KPIs.
• Provide ownership with regular updates on launch readiness and business performance, identify process improvements, and support future studio openings.
• Lead ongoing day-to-day studio operations after launch while driving membership growth, team development, and an exceptional client experience.
• Complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an active in-studio presence during a minimum of 25 class times per week.

Benefits

• Complimentary or discounted JETSET Pilates classes
• Paid time off (PTO)
• Professional development opportunities
• Performance bonus available
• Health insurance, retirement plans, performance bonuses, and other perks may be offered depending on studio location

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed