GENERAL MANAGER- Delta Sky Club - ATL

Compass Group•Atlanta, GA

3d•Onsite

About The Position

Eurest, a division of Compass Group USA, is seeking a hospitality-focused General Manager to lead the Delta Sky Club at Atlanta International Airport. This visible leadership role oversees the club’s daily operations and is accountable for guest experience, operational excellence, financial performance, team engagement, and client satisfaction. The General Manager provides strategic and operational leadership across lounge operations, culinary and beverage programs, financial performance, staffing, guest relations, and client partnerships. The role calls for a hands-on leader with a passion for premium hospitality and exceptional food and beverage experiences, able to thrive in a fast-paced environment while maintaining the elevated service standards of a VIP airport lounge.

Requirements

Three or more years of progressive leadership experience in premium hospitality, airport lounges, hotels, restaurants, clubs, or foodservice operations.
Strong knowledge of food and beverage operations, guest service excellence, and luxury hospitality standards.
Proven experience managing P&L performance, budgets, forecasting, and labor productivity.
Demonstrated success leading large, diverse teams in a high-volume environment.
Excellent communication, coaching, problem-solving, and relationship-building skills.

Nice To Haves

Bachelor's degree in Hospitality Management, Business Administration, Foodservice Management, or a related field.
ServSafe Manager Certification or equivalent food safety certification.

Responsibilities

Lead all aspects of Delta Sky Club operations and ensure exceptional hospitality and guest satisfaction.
Maintain high standards for food quality, beverage service, cleanliness, and presentation.
Drive financial performance through budgeting, forecasting, labor management, and cost controls.
Recruit, hire, train, coach, and develop management and frontline associates.
Foster accountability, engagement, inclusion, and service excellence.
Build partnerships with Delta leadership, airport stakeholders, vendors, and support teams.
Resolve guest concerns quickly and professionally while maintaining a premium hospitality experience.
Ensure compliance with company policies, food safety standards, and airport regulations.
Analyze operational performance and implement continuous improvement initiatives.
Lead visibly and hands-on, creating a positive, guest-focused culture.