PRADA General Manager Palm Beach Gardens
About The Position
The General Manager is the owner of the business, a Company Brand Ambassador, and a business leader accountable for overall store performance. The role guarantees an extraordinary client experience by being present on the sales floor and leading and supporting activities to achieve store targets. The General Manager manages and coaches the store team and supports succession planning and internal growth. The position drives sales and business performance, develops business plans and sales strategies, manages the store operating budget, and builds client relationships and loyalty. It leads, develops, and recruits the store team; coordinates with merchandising, visual merchandising, retail operations, events, and other company functions; and ensures store presentation and operating procedures align with company guidelines.
Requirements
- Business-driven approach.
- Leadership and team management skills.
- Ability to motivate and persuade people.
- Strong customer service mindset and natural ability to welcome clients.
- Confident, enthusiastic, and positive demeanor.
- Mature and assertive approach.
- Organized and detail-oriented.
- Market and product knowledge or passion.
- English proficiency is required.
Nice To Haves
- A degree in Business or Retail Management, or equivalent, is a plus.
- Interest in luxury and fashion, art, and design.
- Knowledge of additional languages.
Responsibilities
- Drive and maximize sales performance, develop business plans, and lead the store team to exceed KPIs.
- Represent the Company in the local market, identify opportunities to increase footfall and attract new clients, and build loyal relationships with the brand.
- Be present on the sales floor to ensure an appropriate approach and service to clients.
- Foster omnichannel development through the team.
- Meet the store operating budget and control store expenses.
- Develop and maintain solid client relationships, promote a client-centric mindset, and ensure excellent client satisfaction and service.
- Implement clienteling initiatives and events with other company functions to secure client loyalty and increase client spending; foster private appointments.
- Promote entrepreneurial and team spirit through effective communication, efficient organization, and professional growth.
- Keep the team prepared and informed about Prada Group information, product knowledge, the local market, competitors, policies, and procedures.
- Attract and recruit strong talent through networking and scouting; support succession plans and internal growth.
- Develop sales strategy with Retail Merchandising, Visual Merchandising, and Retail Operations teams.
- Ensure displays attract clients and maximize sales in accordance with Company guidelines.
- Participate in buying sessions when requested and provide product feedback based on store needs.
- Ensure cooperation between front and back of house.
- Enforce Company procedures for cash activity, inventory, logistics, and reporting requested by the head office.
- Work with the Retail Events Office to organize local events, set challenging and realistic targets per client, and propose local event opportunities with stakeholders and influencers.
Benefits
- Professional growth opportunities in a creative and international environment.
- Inclusive work environment and equal opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
