General Manager(Salaried)

Carter's•Atlanta, GA

About The Position

As a General Manager of two or more stores, you will lead teams that represent the Carter’s brand and serve families through important moments in their parenting journey. You will foster a welcoming and inclusive environment, make effective use of team members’ skills, and keep yourself and your teams informed about product styles, features, and benefits. You will coach employees to reach their potential, become brand and product experts, and take ownership of their careers. The role combines multi-store leadership with recruiting and developing talent, customer experience, merchandising and operations, and performance management. You will direct the Leader on Duty program across multiple locations, lead teams in delivering an omni-channel experience, and analyze key performance indicators to drive results. Carter’s describes its culture as close-knit and focused on caring, teamwork, flexibility, and growth, with training and development programs for employees.

Requirements

Minimum of 5 years of retail or related management experience leading direct reports.
High school diploma or GED.
Positive, solutions-oriented mindset.
Effective and professional verbal and written communication skills.
Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks at once.
Proficient computer and technology skills, including Outlook, Excel, and web navigation.
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

Responsibilities

Build a talent pipeline through networking and recruiting, and develop succession plans by training and developing the team.
Foster a positive, safe, and inclusive work environment where employees collaborate and recognize performance to increase engagement.
Grow leaders by providing direction, delegating, and investing in their development.
Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program in two or more locations.
Welcome customers and provide assistance with product styles, features, and benefits.
Build customer loyalty by directing and coaching teams on the benefits of participating in loyalty programs, including credit.
Execute company direction on merchandising and operations, and manage payroll and budgets.
Understand and analyze key performance indicators (KPIs) and identify behaviors that drive results.
Lead and integrate an omni-channel experience, ensuring teams are trained on available tools.
Reduce loss through consistent customer service, education, and operational controls.

Benefits

Schedules designed to support work-life balance.
Health benefits.
Mental health benefits.
30% discount on Carter’s brands.
Referral bonuses.
Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
Paid time off and holidays.
Parental leave.
Adoption assistance.
Charitable matching gifts.
Professional and personal development opportunities and programs.