General Manager(02097) - 409 W Gorham St
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, inventory, cash handling, food management, customer relations, store cleanliness, marketing, profitability, and adherence to company standards and procedures. The role sets an example for the crew and requires working to a schedule, providing great customer service, and maintaining attendance and punctuality. On-the-job orientation and training are provided. General store duties include operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory and completing paperwork, and cleaning equipment and the facility. The role may also involve delivering products by car to customers, delivering flyers and door hangers, and navigating delivery locations while carrying orders.
Requirements
- Must be at least 18 years old.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by phone.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigation skills to read maps and locate addresses.
- Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
- Physical ability to stand, walk, sit, lift, carry, push, climb, stoop or bend, crouch or squat, and reach.
- Ability to work around varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
- Ability to talk and hear on the telephone; near and mid-range vision, depth perception, and ability to distinguish hot and cold surfaces.
- For delivery duties: far and night vision for driving; ability to carry pizzas and beverages while walking and climbing, including potentially five or more flights of stairs.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage staffing, paperwork, cost controls, inventory, cash, and food.
- Build customer relations and provide great customer service.
- Work to a schedule and ensure attendance, punctuality, store cleanliness, and adherence to company policies and standards.
- Support store marketing and profitability.
- Operate equipment; stock ingredients; prepare products; process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
- When delivering, transport products to customers, distribute flyers and door hangers, and navigate delivery locations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
