General Manager (03052) - 517 W Base St
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, food management, paperwork, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same of team members. The role requires judgment, math skills, multitasking, customer service, and adherence to quality and store standards. The position also includes the general duties and physical conditions described for store team members. These include operating equipment, stocking ingredients and supplies, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-specific duties and requirements, including delivering orders by car, but does not state that delivery is a specific duty of the General Manager role.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Reliable transportation to and from work.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures; expect the same of team members.
- Handle staffing, paperwork, food management, and work scheduling.
- Maintain store image, cleanliness, and adherence to standards.
- Provide great customer service and support attendance and punctuality expectations.
- Contribute to marketing and store profitability.
- Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
