General Manager(02202) - 1027 W Hunter St

Domino's Franchise•Logan, OH
•Onsite

About The Position

The General Manager is responsible for all store operations and everything that happens during a scheduled shift, including cost, inventory, and cash control, as well as customer relations. The role sets the tone and example for the store and manages a shift team of approximately 3 to 30 employees. General Managers also perform the duties of Customer Service Representatives and Delivery Drivers, including taking and preparing orders, handling payments, and delivering products safely and courteously. The role requires maintaining store cleanliness and a professional appearance in accordance with Domino’s grooming standards. Orientation and training are provided on the job. The stores operate seven days a week, including weekends and holidays. Schedules are described as flexible, but the General Manager must be willing to work when the team needs coverage most. Work involves operating store equipment and a computer keyboard or touch screen; preparing food; stocking and handling supplies; completing inventory and paperwork; cleaning; and working in conditions that may include temperature variation, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing and walking for much of the work, occasional desk work, and lifting or carrying supplies and food items, including cases weighing up to 50 pounds.

Requirements

  • At least 18 years old.
  • Experience leading a team.
  • Clean driving record and ability to pass a Motor Vehicle Record check.
  • Valid driver’s license and access to a reliable, insured vehicle.
  • Ability to work weekends and holidays as needed; stores are open seven days a week.
  • Ability to perform basic arithmetic accurately and quickly, including making correct monetary change.
  • Ability to understand and provide correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform precise, rapid hand-eye coordinated movements.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking, and handling supplies weighing up to 50 pounds.

Responsibilities

  • Oversee all store operations and manage activities during scheduled shifts.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Manage and motivate a shift team of approximately 3 to 30 employees.
  • Perform the duties of Customer Service Representatives and Delivery Drivers.
  • Greet customers, take and process orders in person and by telephone, and collect payments.
  • Prepare products accurately and consistently in accordance with portion sizes, recipes, and baking procedures.
  • Deliver products from the store to customers safely and courteously.
  • Maintain cleanliness throughout the restaurant and clean equipment and facilities approximately daily.
  • Maintain a professional appearance in compliance with Domino’s Pizza Grooming Standards.
  • Operate store equipment; stock ingredients and supplies; receive deliveries; take inventory; and complete associated paperwork.
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