Assistant Manager (03052) - 517 W Base

Domino's Franchise•Madison, FL

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and takes ownership of tasks and assignments given to the team. The role supports day-to-day operations, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager sets an example, mentors team members, encourages current employees, and helps recruit new employees. The role requires following and reinforcing company policies and procedures, maintaining professional appearance and Domino’s image standards, providing customer service and service recovery, and maintaining attendance and punctuality. Dependable transportation to and from work is required. General store duties include knowing and training operational tasks; operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the store and equipment. The job also requires communicating with customers and coworkers in person and by phone, understanding and giving written instructions, handling monetary change, and entering orders by keyboard or touchscreen. The posting also describes delivery duties: delivering products by car to customers’ doors, distributing flyers and door hangers, navigating the designated delivery area, and carrying product while walking and climbing. Delivery duties require a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for delivery.

Requirements

  • Ability to perform and train operational tasks and operate all equipment.
  • Ability to stock ingredients, prepare products at an advanced pace, process telephone orders, take inventory, complete paperwork, and clean the store and equipment.
  • Verbal, writing, and telephone communication skills for taking and processing orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Dependable transportation to and from work.

Responsibilities

  • Assist the General Manager in coordinating store operations and take ownership of assigned tasks and team assignments.
  • Support day-to-day operations, including cost controls, inventory control, cash control, and customer relations.
  • Help develop managers by setting an example and mentoring the team.
  • Follow company policies and procedures and ensure the crew does the same.
  • Encourage current team members and recruit new employees.
  • Handle staffing, paperwork, food management, time management, store cleanliness, and marketing.
  • Maintain a professional appearance and promote Domino’s image standards.
  • Provide great customer service and effective service recovery.
  • Maintain attendance and punctuality and have dependable transportation to and from work.
  • Know operational tasks and train others to perform them.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean the store and equipment daily.
  • Communicate with customers and coworkers in person and by phone, and understand and provide written instructions.
  • Make accurate monetary change and enter orders using a computer keyboard or touchscreen.
  • Deliver products by car to customers’ doors and distribute flyers and door hangers.
  • Navigate the delivery area, including adverse terrain and multi-story buildings, while carrying products.

Benefits

  • Medical benefits, subject to eligibility requirements.
  • Dental benefits, subject to eligibility requirements.
  • Paid vacation, subject to eligibility requirements.
  • Bonus eligibility.
  • Weekly pay.
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