Customer Service Rep(02097) - 409 W Gorham St

Domino's Franchise•Madison, WI

1d•Onsite

About The Position

The Customer Service Representative answers telephone and in-person customer inquiries, processes orders, and prepares pizzas. The role is suitable as a main, supplemental, or second job, with part-time or full-time scheduling options and flexible hours. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within Domino’s.

Requirements

Must be at least 16 years old.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing or crouching.
Ability to handle exposure to varying weather and temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products and pizzas.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Unload and move deliveries, stock shelves, and handle ingredients and supplies.
Perform other store tasks, including taking out trash and occasional maintenance or sign-related tasks.