Customer Service Rep(02840) - 544 W Jefferson St

Domino's Franchise • Springfield, IL

15h • Onsite

About The Position

The Customer Service Representative works at the Springfield pizza restaurant location at 544 W Jefferson St. The role supports customer satisfaction and restaurant operations by taking phone orders, preparing pizzas and other menu items, processing payments, and maintaining a clean work environment. The representative also helps resolve customer inquiries, collaborates with team members, and performs additional duties as assigned by management.

Requirements

• Excellent customer service skills and a friendly, positive attitude.
• Strong verbal and written communication abilities.
• Ability to take phone orders and handle customer inquiries.
• Basic math skills for processing transactions and handling cash.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to lift up to 25 lbs and stand for extended periods.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Team-oriented approach and willingness to assist colleagues.
• Attention to detail in food preparation and order accuracy.
• Basic computer skills for operating point-of-sale systems.
• Ability to follow directions and adhere to company policies and procedures.
• Strong time-management and organizational skills.
• Ability to maintain composure during busy periods.

Nice To Haves

• Food handling experience; training will be provided.

Responsibilities

• Answer incoming phone calls professionally and take customer orders accurately.
• Prepare pizzas and other menu items according to company standards.
• Process cash and card transactions.
• Provide customer service, respond to inquiries, and resolve issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to support smooth restaurant operations.
• Handle multiple tasks during busy periods.
• Perform additional duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed