General Mngr Trainee West Salem Burger K

Burger King • Salem, OR

11d • $24 - $29 • Onsite

About The Position

The General Manager at Ambrosia QSR oversees restaurant operations, including guest service, employee engagement, food safety, quality control, policy compliance, and profitability. The role requires open availability, accountability, leadership, and the ability to mentor and develop the team. During peak hours, the General Manager actively leads operations to support smooth service and exceptional guest experiences. The position is accountable for setting clear goals and timelines and ensuring the team meets performance targets.

The work environment is fast-paced, high-energy, and team-oriented, with frequent customer interaction and work in indoor and outdoor restaurant areas. The role requires standing, walking, and moving throughout shifts, and flexibility to work nights, weekends, and some holidays. Safety and cleanliness are priorities.

The role is full-time, hourly, and non-exempt. It reports to the District Manager and has Assistant Managers, Shift Leaders, and Team Members as direct reports.

Requirements

• High school diploma or equivalent.
• ServSafe training and certificate.
• Prior experience with a POS system.
• Two years of hands-on food or retail management experience.
• Authorized to work in the United States.
• At least 18 years of age.
• Able to successfully pass a background check, including criminal history.
• Comply with required training mandated by local, state, and federal laws and company policies.
• Maintain a working cell phone and communicate effectively by text, phone, and email.
• Intermediate or higher proficiency in Microsoft 365.
• Strong communication and leadership skills, with the ability to collaborate effectively.
• Demonstrate punctuality, appropriate attire, responsibility, teamwork, and respect for others.
• Provide hands-on leadership and coach and develop a diverse team with people of varied backgrounds and strengths.
• Demonstrate the cultural foundations of Energy, Engagement, Empathy, and Execution.
• Flexibility to work nights, weekends, and some holidays.
• Ability to stand, walk, and move throughout the shift and to multitask and stay organized under pressure.
• Use required personal protective equipment, including oil- and heat-resistant boots, gloves, apron, and face shield for fryer filtering; cut-resistant gloves for slicing equipment; oven mitts; and broiler gloves.

Nice To Haves

• Experience in a fast-paced office environment with shifting priorities.

Responsibilities

• Train and develop the management team and staff, conduct performance reviews, and recruit, train, and develop restaurant employees according to company plans and systems.
• Schedule regular team and manager meetings and communicate company or policy changes.
• Enforce company policies and legal requirements, maintain accurate employee records, report policy violations or complaints to the District Manager, and promptly resolve issues.
• Foster a safe, inclusive workplace free from harassment, discrimination, and retaliation, and report incidents to the District Manager and Human Resources.
• Greet guests warmly, provide a welcoming atmosphere, address guest concerns, and regularly check on guests and the condition and safety of the restaurant.
• Stay informed about local market trends and community needs to support guest-focused decisions.
• Oversee food safety and other safety protocols, including required postings, and ensure operational standards are consistently met.
• Implement marketing plans and prepare staff to execute promotions according to company guidelines.
• Use a headset to monitor guest interactions and provide praise, coaching, or redirection.
• Address basic equipment maintenance issues, oversee equipment and supply upkeep, and report nonfunctional equipment to Operations Support.
• Manage labor costs by projecting sales, preparing balanced schedules, and ensuring employees are paid accurately and on time.
• Communicate with the District Manager, Director of Operations, and Restaurant Support Center, and respond to emails and requests promptly.
• Ensure food is prepared fresh to order according to company recipes and that items and sales transactions are accurately recorded in the POS system.
• Oversee inventory tracking, address inventory concerns, manage controllable expenses, and place inventory orders within cost standards.
• Maintain positive relationships with vendors and internal support teams.
• Ensure preventive maintenance is performed and equipment, small wares, and products are used properly.
• Supervise compliance with cash handling, banking, and asset protection procedures and systems.
• Perform other duties as assigned.

Benefits

• Medical coverage through United Healthcare and Kaiser.
• Voluntary life insurance, dental, and vision coverage through United Healthcare.
• Company-paid life insurance through United Healthcare.
• Flexible spending accounts for medical, limited dental and vision, and dependent day care.
• Matching 401(k) and Roth retirement savings plans for employees age 20 or above.
• Ten days of vacation time per year.
• Three floating holidays per year.
• Sick time accrual of one hour for every 30 hours worked, with no waiting period.
• Direct deposit.
• Monthly bonus.
• Quarterly bonus.
• Flexible scheduling.
• Growth opportunities.
• Complimentary meal for each shift worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED