General Manager - Burger King Trinidad
Burger King•Trinidad, CO
•$45,000 - $50,000
About The Position
The Restaurant General Manager is the executive leader of a single restaurant, with overall responsibility for its daily operations and focus on profitability, guests, people, and operations. The RGM operates under the direction of the District Manager and directly manages an Assistant Manager, Hourly Shift Coordinators, and Team Members (20–45 employees).
Requirements
- Must be at least 18 years of age.
- High school diploma or GED required.
- 1–2 years of previous restaurant management experience.
- Strong understanding of P&L management and the drivers of restaurant profitability.
- Ability to prioritize own and others’ work and time to meet deadlines and objectives.
- Demonstrated leadership skills.
- Demonstrated understanding of guest service principles.
- Available to work evenings, weekends, and holidays.
- Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.
Responsibilities
- Take primary accountability for the restaurant’s profit and loss (P&L) and manage toward desired financial outcomes.
- Review key P&L lines to increase restaurant profitability.
- Drive sales through proactive guest service, people development, and operations management.
- Motivate and direct team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.
- Manage the guest experience through operations and timely responses to guest issues.
- Analyze guest feedback to determine root causes and develop action plans to address issues.
- Engage with the community to reach prospective guests and execute local marketing initiatives.
- Lead recruitment and selection to build and retain an effective restaurant team.
- Onboard new team members by training and guiding them through the certification process.
- Inspire the restaurant team by managing individual and team recognition programs.
- Coach and provide feedback to Team Members, Shift Coordinators, and Assistant Managers to build team capabilities and improve restaurant performance.
- Manage restaurant labor through optimal manager staffing and Team Member scheduling.
- Enforce compliance with government regulations, employment laws, and BKC policies.
- Ensure the restaurant upholds operational and brand standards.
- Perform the duties of the Assistant Manager and Hourly Shift Coordinator when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
