The Assistant Manager (AM) is the restaurant’s operations leader, focused on profitability, guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. Under the RGM’s direction, the AM directly manages a team of Hourly Shift Coordinators and Team Members, totaling 20–45 employees. The role oversees inventory, restaurant assets, facility and equipment maintenance, and cash control and security procedures. The AM motivates the team to deliver accurate, fast, and friendly service in a clean facility; coaches team members to improve capabilities and performance; and directs efficient, accurate food preparation and sales in line with service-speed guidelines and operational and brand standards. The AM performs Hourly Shift Coordinator duties when needed.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED