General Manager - Burger King Clovis

Burger King•Clovis, NM

About The Position

The Restaurant General Manager is the executive leader of a single restaurant, responsible for profitability, guest experience, people, and operations. The role manages daily restaurant operations and operates under the direction of the District Manager. The General Manager directly manages an Assistant Manager, Hourly Shift Coordinators, and Team Members; the restaurant team consists of 20–45 employees. Burger King serves more than 11 million guests daily worldwide and is described as the second-largest fast-food hamburger chain in the world. Founded in 1954, the brand emphasizes premium ingredients, signature recipes, and family-friendly dining experiences.

Requirements

Must be at least 18 years of age.
High school diploma or GED required.
1–2 years of previous restaurant management experience.
Strong understanding of P&L management and the drivers of restaurant profitability.
Ability to prioritize personal and team work and time to meet deadlines and objectives.
Demonstrated leadership skills.
Demonstrated understanding of guest service principles.
Available to work evenings, weekends, and holidays.
Ability to work long and/or irregular shifts as needed for proper restaurant operations.

Responsibilities

Manage the restaurant’s P&L and actively work toward desired financial outcomes.
Review key P&L lines to improve restaurant profitability.
Drive sales through guest service, people development, and operations management.
Motivate and direct team members to exceed guest expectations through accurate, friendly, and fast service in a clean facility.
Manage the guest experience through restaurant operations and timely responses to guest issues.
Analyze guest feedback to identify root causes and develop action plans.
Engage with the community and execute local marketing initiatives.
Lead recruitment and selection to build and retain an effective restaurant team.
Onboard, train, and guide new team members through the certification process.
Manage individual and team recognition programs.
Coach and provide feedback to Team Members, Shift Coordinators, and Assistant Managers to build team capabilities and improve restaurant performance.
Manage labor through appropriate manager staffing and Team Member scheduling.
Enforce compliance with government regulations, employment laws, and Burger King policies.
Ensure the restaurant meets operational and brand standards.
Perform Assistant Manager and Hourly Shift Coordinator duties when necessary.