Assistant Manager - Burger King Clovis

Burger King•Clovis, NM

About The Position

The Assistant Manager (AM) is the restaurant’s operations leader, focused on profitability, guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. Operating under the RGM’s direction, the AM directly manages a team of Hourly Shift Coordinators and Team Members, consisting of 20–45 employees. The role manages inventory and restaurant assets, supports facility and equipment maintenance, and ensures cash-control and security procedures are followed. The AM motivates the team to provide accurate, fast, and friendly guest service; coaches employees to improve team capability and restaurant performance; and directs efficient product preparation and sales in accordance with service-time, operational, and brand standards. The AM may perform Hourly Shift Coordinator duties when needed.

Requirements

Must be at least 18 years of age.
High school diploma or GED required.
1–2 years of previous quick-service restaurant experience.
Some understanding of P&L interpretation and how management influences profitability.
Demonstrated leadership skills.
Demonstrated understanding of guest-service principles.
Available to work evenings, weekends, and holidays.
Ability to work long and/or irregular shifts as needed for proper restaurant functioning.

Nice To Haves

Two years of college preferred.
Management experience preferred.

Responsibilities

Manage inventory costs and maintain inventory through daily, weekly, and monthly inspections.
Place and receive inventory truck orders.
Maintain and regularly monitor a list of restaurant assets.
Ensure preventative maintenance of the restaurant facility and equipment is completed according to company standards, working with external vendors as needed.
Ensure the restaurant follows cash-control and security procedures, including safe counting and cash-drawer procedures.
Motivate and direct team members to exceed guest expectations by providing accurate, fast, and friendly service in a clean facility.
Coach and provide feedback to Shift Coordinators and Team Members to build team capabilities and improve restaurant performance.
Direct the restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.
Ensure the restaurant upholds operational and brand standards.
Perform Hourly Shift Coordinator duties when necessary.