General Manager | Courtyard Ann Arbor

Schulte Hospitality Group•Ann Arbor, MI

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented General Manager for Courtyard Ann Arbor. The role is part of a hospitality organization whose service culture emphasizes hospitality, respect, authenticity, prioritizing internal and external stakeholders, and making a positive impact. The General Manager oversees the hotel's financial performance, staffing, guest service, events, property maintenance and preservation, safety, inspections, brand standards, and regulatory compliance. The position also involves carrying out other duties as assigned to meet business objectives. Schulte Hospitality Group describes itself as a division of Schulte Companies, a third-party management company operating more than 200 locations across 38 states and 3 countries. Its portfolio includes Marriott, Hilton, IHG, and Hyatt properties as well as independent, boutique, and lifestyle properties and restaurants.

Requirements

Ability to communicate effectively verbally and in writing.
Demonstrated ability to lead a team.
Excellent attention to detail.
Financial savvy.
Proficiency in Microsoft Office products.
Ability to work in a fast-paced environment and multitask.

Responsibilities

Manage budgets and financial plans and control expenditures.
Maintain statistical and financial records.
Set and achieve sales and profit targets.
Recruit, train, and monitor staff.
Plan work schedules for individuals and teams.
Respond appropriately to and resolve guest concerns.
Address problems and troubleshoot.
Ensure events and conferences run smoothly.
Preserve hotel assets, including supervising maintenance, supplies, renovations, and furnishings.
Maintain relationships with contractors, vendors, and suppliers.
Ensure a safe and secure environment for guests and associates.
Maintain appropriate property inspections as identified by the organization and brand.
Ensure the property meets brand guidelines, service expectations, and standards.
Ensure compliance with licensing laws, health and safety requirements, and other statutory regulations.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates in accordance with the company's PTO policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
Flexible work environment and opportunities for career growth and development.