General Manager

30028 Jersey Mike's MLK Blvd Houma•Houma, LA

20h

About The Position

The General Manager is responsible for the complete management of a Jersey Mike’s store or operation. The role oversees store sales, volume, service quality, customer satisfaction, and profit margin, while leading employees and handling operational needs. Specific tasks may be delegated, but ultimate responsibility rests with the General Manager. The position calls for someone who enjoys interacting with guests and working in a fast-paced, spirited environment. The General Manager leads by example, participates in management meetings and strategy sessions, and takes part in Jersey Mike’s training programs. Jersey Mike’s describes its culture as community-minded and committed to personal and professional development. Restaurants are independently owned and operated franchise locations, and franchisees make their own hiring and compensation decisions.

Requirements

High school degree or equivalent.
Must be at least 18 years old to operate the slicer.
Food Handler Serve Safe certification.
Reliable transportation.
Ability to thrive in a fast-paced environment.
Ability to communicate effectively with guests.
Ability to meet schedule requirements and be a reliable performer.
Excellent menu and product knowledge.
Desire to improve personal skills and abilities.

Nice To Haves

Two years of quick-service restaurant (QSR) experience preferred.
An outgoing, personable attitude.

Responsibilities

Manage the complete operation of a Jersey Mike’s store.
Oversee store sales, volume, quality of service, customer satisfaction, and profit margin.
Create employee schedules.
Place inventory orders.
Lead employee training.
Lead by example.
Participate in management team meetings and strategy sessions.
Participate in Jersey Mike’s training programs.
Communicate effectively with guests.
Meet schedule requirements and perform reliably.