General Manager, Huntington Bank Field – Cleveland Browns

ASM Global•Cleveland, OH

22h•Onsite

About The Position

The General Manager is the senior leader on site, responsible for the overall performance of the venue across revenue, operations, and guest experience. This role leads the Legends Global team and key partners while serving as the primary point of contact for the Cleveland Browns and other key stakeholders. The General Manager ensures alignment with partner objectives, leverages Legends Global resources to drive results, and maintains oversight of all core functions including event operations, finance, booking, facility operations, food & beverage, and security. The role is accountable for delivering strong financial performance, operational execution, and a best-in-class experience for guests and partners at current Huntington Bank Stadium and into the new home of the Cleveland Browns for the 2029 NFL Season.

Requirements

5-7 years of senior leadership experience in stadium, arena, or large-scale live event venue management with full P&L responsibility
Experience working directly with professional sports teams, live event promoters and show organizers, including experience in the development and promotion of live events
Proven ability to build and manage high-level client/ownership relationships, serving as a trusted advisor and primary liaison
Demonstrated success leading large, cross-functional teams and developing strong leadership benches across operations, event services, and other support functions
Strong business acumen with experience driving revenue growth, managing budgets, and executing complex financial and operating plans that include reports and projections
Deep understanding of the live event ecosystem, including booking strategy, deal structures, promoter relationships, and major event operations
Considerable knowledge of event planning, public relations, media relations, labor relations, union contracts, purchasing procedures, safety regulations and other federal, state and/or local laws and regulations
Track record of effectively navigating complex organizations and leveraging corporate resources to deliver integrated, enterprise-level solutions

Responsibilities

Serve as the primary relationship lead with ownership/tenant partners, the Cleveland Browns, ensuring alignment with their objectives/goals and delivery of the Legends Global value proposition while effectively partnering with government departments/agencies, entertainment/convention industry, community and civic organization to encourage continual and regular use of the stadium while preparing to open and book a state-of-the-art indoor stadium in 2029
Monitor all provisions of the Legends Global management services contract to ensure compliance
Lead, develop, and inspire the on-site Legends Global team, driving a high-performance culture centered on accountability, collaboration, and guest experience excellence
Leverage Legends Global’s full platform of resources (booking, partnerships, hospitality, finance, and operations) to maximize revenue, facility utilization, and long-term asset value
Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed
Oversee all aspects of venue operations, including event execution, finance, capital planning, and facility maintenance, ensuring seamless coordination across departments
Drive business growth by actively supporting booking strategy, negotiating key agreements with event organizers, promoters, professional leagues, conferences and national governing bodies
Ensure compliance with the management agreement while continuously identifying opportunities to enhance efficiency, elevate the guest experience, and deliver on financial targets
Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue.
Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc.