General Manager

Domino's Franchise•Brewton, AL

About The Position

Twomays Inc and Teamdriven Inc operate as one Domino’s Pizza franchise and offer team members opportunities to develop skills and grow within the organization. The General Manager leads store operations and is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and leads the team toward sales and service goals. The position oversees staffing, paperwork, food management, scheduling, image standards, store cleanliness, marketing, and profitability. It also involves customer service, preparing products to Domino’s specifications, receiving orders, maintaining store equipment and facilities, handling inventory and supplies, and performing delivery-related tasks as needed. The work includes substantial time standing and physical tasks such as lifting supplies weighing up to 50 pounds.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a criminal background check.
  • Must pass a motor vehicle record check and meet company-specific standards.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, and meet strict quality-control standards.
  • Ability to coordinate with coworkers and customers, analyze and compile data, and make timely, sound, ethical judgments and decisions.
  • Ability to read maps, locate addresses, and navigate diverse terrain, including multi-story buildings and private homes.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to stand for most of the shift and perform physical tasks including lifting or stacking supplies weighing up to 50 pounds; occasional crouching, squatting, stooping, bending, and stair use.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.

Responsibilities

  • Oversee all activities during a shift, including cost controls, inventory control, cash control, and customer relations.
  • Lead the team by example and ensure company policies and procedures are followed.
  • Staff the store and manage scheduling, paperwork submission, food management, image standards, cleanliness, marketing, and profitability.
  • Greet customers, take orders, and respond to customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies, and complete associated paperwork.
  • Receive and process telephone orders efficiently to support customer satisfaction and timely delivery.
  • Navigate delivery areas and sites, and carry products when performing delivery tasks.
  • Handle monetary transactions and make accurate change.
  • Use computer keyboards, touch screens, and foot-paddles as needed.
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