General Manager(09195)441 Market Place

Domino's Franchise•Freeburg, IL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role sets an example for the crew and requires managing work to a schedule while maintaining excellent customer service, attendance, and punctuality. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee all activities during the shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Work to a schedule and maintain store standards and a professional image.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality.
  • Ensure store cleanliness and support marketing and profitability.
  • Follow all company policies and procedures and expect the crew to do the same.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver product by car, deliver flyers and door hangers, and navigate delivery locations, if performing delivery duties.
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