General Manager (01228) - 701 Olds St

Domino's Franchise•Jonesville, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects team members to do the same. The role requires working to a schedule and maintaining store standards, attendance, punctuality, and customer service. The posting also describes general store-team duties and operating conditions. Team members may operate equipment; stock ingredients; prepare products; take telephone orders; complete inventory paperwork; and clean the equipment and facility. On-the-job orientation and training are provided. The job may involve delivery-related duties, including driving within a designated area and delivering products to customers.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery, for delivery duties.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, while expecting the same from team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and adherence to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Maintain store cleanliness, support marketing, and contribute to profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver product by car to customers and deliver flyers and door hangers, as applicable to team-member duties.
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