General Manager (01235) - 780 Capital Ave

Domino's Franchise•Battle Creek, MI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and expecting the same from team members. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

  • Exercise judgment, perform math, and multitask.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and co-workers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; make correct monetary change.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
  • Direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: have a valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Meet the physical requirements described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Manage staffing, paperwork, food, schedules, store standards, cleanliness, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver pizzas, flyers, and door hangers as described in the posting's delivery duties.
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