Assistant Manager(01295) - 2545 Capital Ave

Domino's Franchise•Battle Creek, MI

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including store operations, staff support, cost and inventory controls, cash handling, food management, customer relations, and profitability. The role requires setting a strong example, following all policies and procedures, and expecting the same from the crew. Assistant Managers help maintain Domino’s standards and culture while supporting team development and may have opportunities to advance to General Manager and franchise owner. The position involves operating store equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility daily. It also requires communicating with customers and coworkers, entering orders by keyboard or touch screen, and working in varied indoor and outdoor conditions. Physical work includes standing, walking, lifting and carrying supplies, moving trays, and occasionally climbing, bending, crouching, and reaching.

Requirements

  • Ability to follow all policies and procedures and expect the same from the crew.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • Transportation to and from work.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Set an example for crew members and ensure policies and procedures are followed.
  • Handle staffing, paperwork, cost controls, cash control, food management, scheduling, store image, standards, customer service, attendance, cleanliness, marketing, and profitability.
  • Operate store equipment and stock ingredients from deliveries into storage and work areas.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Unload and move deliveries, stock shelves, and move or pull trays as needed.
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