General Manager
About The Position
Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality and a proven track record in hotel management. The General Manager leads the property’s staff and operations, ensures high standards of guest service and cleanliness, manages financial and operational performance, and supports sales and marketing activities. The role also includes hands-on assistance with housekeeping, laundry, and public spaces, as well as covering employee shifts when needed. The position requires flexibility to work a changing schedule and the ability to meet the stated physical demands. The company provides equal employment opportunities and complies with applicable nondiscrimination laws. The position is at will, and the job description may be changed by the company. Reasonable accommodations may be provided to qualified individuals with disabilities. The company participates in E-Verify following a favorable hiring decision and maintains a drug-free workplace.
Requirements
- At least 1 year of experience as a Hotel General Manager is preferred.
- Valid driver’s license is preferred.
- Proficient computer skills are preferred.
- Strong organizational, time-management, and problem-solving abilities are preferred.
- Effective oral and written communication skills are preferred.
- Proactive and aggressive approach to solving problems is preferred.
- Strong leadership and team-development skills are preferred.
- Willingness to work a changing schedule is preferred.
- Ability to kneel, squat, sit, stand, bend, and twist for long periods.
- Ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds.
Nice To Haves
- Valid driver’s license.
- At least 1 year of experience as a Hotel General Manager.
- Proficient computer skills.
- Excellent organizational, time-management, and problem-solving abilities.
- Effective oral and written communication skills.
- Proactive and aggressive approach to solving problems.
- Strong leadership and team-development skills.
- Willingness to work a changing schedule.
Responsibilities
- Recruit, train, and motivate a team of 6–12 staff members, providing hands-on support and guidance.
- Keep the hotel guest-ready by maintaining cleanliness standards and promptly addressing guest concerns.
- Manage guest reviews to maintain review standards.
- Follow brand guidelines and meet operational deadlines.
- Manage budgets, labor, occupancy, and profit and loss to support successful hotel operations.
- Network in the local community and build relationships with competitive properties, local organizations, and key clients.
- Lead in-house guest sales and marketing initiatives to increase occupancy.
- Assist with room housekeeping, daily laundry duties, and public-space needs as required.
- Cover employee shifts as needed to maintain operational continuity during unexpected absences.
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
- Perform other duties as assigned.
Benefits
- Salary dependent on experience, plus bonus opportunity.
- Daily Pay Access with flexible options to access earnings.
- Medical, dental, and vision benefits for full-time employees.
- Paid time off for full-time employees.
- Health Savings Account (HSA) for full-time employees.
- 401(k) for full-time employees.
- Employee Assistance Program provided to all employees.
- Career advancement opportunities within the company.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
