General Manager - Port Charlotte (Beatrix) FL0227
About The Position
The General Manager (GM) is the CEO of a ModWash site and has full responsibility for its people, performance, culture, and profitability. The GM operates with an ownership mindset, making daily decisions that support long-term success while following ModWash standards, values, and strategy. The role owns site-level P&L results—including labor, revenue, expenses, membership growth, and guest satisfaction—and is expected to solve problems, develop leaders, safeguard the brand, and continually improve operations. The GM hires, develops, and retains the team; sets the tone for culture and execution; makes real-time operational decisions about staffing and priorities; and serves as the face of ModWash in the community. The position also oversees site operations, equipment functionality, inventory, scheduling, labor costs, administrative responsibilities, safety, compliance, sales performance, and guest experience.
Requirements
- Ability to work outdoors in all weather conditions and seasons.
- Ability to stand for extended periods, including an entire work shift.
- Physical ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
- Ability to carry, lift, push, pull, and move up to 50 pounds.
- Ability to remain alert and maneuver around moving vehicles and equipment.
- Ability to safely climb and maneuver a 12-foot ladder.
- Ability to respond quickly to sounds.
- Ability to move safely over uneven terrain and in confined spaces.
- Ability to see clearly and respond to dangerous situations.
- Ability to remain mobile and engaged with ModTeam members and customers at the pay station, tunnel entrance, and vacuum lot.
Responsibilities
- Own site-level P&L results, including labor, revenue, expenses, membership growth, and guest satisfaction.
- Hire, develop, and retain a winning team, and build future leaders.
- Set expectations and establish a positive, team-oriented work environment and culture.
- Make real-time operational decisions and adjust staffing, priorities, and execution to meet business needs within company guardrails.
- Represent ModWash in the community and protect and elevate the brand through guest interactions.
- Attract, recruit, train, and develop attendants, key holders, and the assistant general manager.
- Perform preventive maintenance and equipment repairs after training.
- Manage chemical inventory, scheduling, labor costs, and equipment functionality.
- Complete administrative duties, including disciplinary actions, terminations, scheduling, employee relations, and lifecycle recruiting.
- Continuously seek ways to improve the business.
- Ensure compliance with legal requirements and company policies and procedures.
- Emphasize, practice, and periodically review safety and security, and train employees in appropriate responses.
- Lead the team with a strong sales mindset to drive performance and guest experience.
- Participate in hiring and training hourly team members.
- Conduct timely and constructive performance evaluations.
- Handle employee discipline and termination as needed and in accordance with company policy.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
