GENERAL MANAGER

JINYA Ramen Bar•Charlotte, NC

12d•$50,000 - $70,000

About The Position

The General Manager is responsible for the operational excellence of all restaurant functions. The role provides leadership and guidance to the Management Team and hourly staff while promoting and maintaining JINYA Ramen Bar operating standards. The General Manager oversees shift execution, guest service, product quality, cleanliness, safety, food safety practices, employment law compliance, cash management, inventory, labor and food costs, and team development. The position also includes invoicing and inventory review, profit-and-loss management, achievement of goals and targets, and focus on company KPI metrics.

Requirements

Positive attitude and strong work ethic.
ServSafe certification.
A track record of leadership and accomplishments.
Honesty, integrity, and a genuine desire to serve others.
Open availability, including holidays.

Responsibilities

Run shifts effectively to ensure quality products, excellent guest service, and restaurant cleanliness while maintaining labor and food costs.
Implement restaurant policies and procedures and hold team members accountable for their actions and behaviors.
Ensure accurate completion and follow-through of food safety practices and employment law compliance.
Coach and mentor team members to support their growth and develop a high-performing team.
Monitor and coach the team on safety best practices related to the hazard communication program and workplace safety.
Perform restaurant opening and closing procedures.
Use and understand managerial functions of the POS system.
Manage restaurant cash.
Monitor inventory levels to ensure adequate supplies for shifts based on current restaurant sales.
Hold the team accountable for uniform, grooming, and jewelry standards.
Follow up on visitation and full field reports, including cleanliness, hospitality, and ground appearance.
Perform other miscellaneous duties as assigned.
Complete invoicing and inventory entry and review.
Manage profit and loss (P&L).
Achieve goals and targets.
Focus on company KPI metrics.