General Manager

Domino's Franchise•Eureka, MO

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, and ensuring that team members follow company policies and procedures. The role involves staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The posting also describes general store-team duties and working conditions, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, and cleaning. On-the-job orientation and training are provided.

Requirements

  • Exercise judgment and multitask.
  • Perform basic math accurately and quickly, including making correct monetary change.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Follow company policies and procedures and meet quality standards.
  • Meet the physical and sensory demands described in the posting, including standing, walking, lifting, carrying, reaching, and working in varying temperatures and conditions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee all activity during the shift and set an example for the crew.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Follow all company policies and procedures and expect the same from the crew.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
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