General Manager

Hotel Management & Consulting•Colton, CA

10d

About The Position

Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality and a proven track record in hotel management. The General Manager leads the hotel team and oversees guest services, daily operations, budgets, labor, occupancy, and profit and loss. The role also promotes the property through local networking and in-house sales and marketing, and may assist with housekeeping, laundry, public spaces, and employee shift coverage to maintain operational continuity. The General Manager follows brand and emergency procedures and helps ensure the security of the property and its guests. The position requires a changing schedule and physical tasks that include prolonged kneeling, squatting, sitting, standing, bending, and twisting. The role regularly involves lifting, pushing, or pulling up to 20 pounds and occasionally up to 50 pounds. Hotel Management and Consulting states that job requirements may change and that reasonable accommodations may be provided to qualified individuals with disabilities. Employment is at will, and the company is a drug-free workplace.

Requirements

At least 1 year of experience as a Hotel General Manager.
Valid driver's license.
Proficient computer skills.
Strong organizational, time-management, and problem-solving abilities.
Effective oral and written communication skills.
Proactive and aggressive approach to solving problems.
Strong leadership and team-development skills.
Willingness to work a changing schedule.
Ability to perform kneeling, squatting, sitting, standing, bending, and twisting for long periods.
Ability to lift, push, or pull up to 20 pounds regularly and up to 50 pounds occasionally.

Responsibilities

Recruit, train, and motivate a team of 6–12 staff members, providing hands-on support and guidance.
Keep the hotel guest-ready by maintaining cleanliness standards and promptly addressing guest concerns.
Manage guest reviews to maintain review standards.
Follow brand guidelines and meet operational deadlines.
Manage budgets, labor, occupancy, and profit and loss to support successful hotel operations.
Network in the local community and build relationships with competitive properties, local organizations, and key clients to promote the property.
Lead in-house guest sales and marketing initiatives to increase occupancy.
Assist with housekeeping in rooms as needed, and complete daily laundry and public-space duties.
Cover employee shifts as needed to maintain operations when unexpected absences occur.
Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
Perform other duties as assigned.