General Manager(01118) - 716 Packard Rd Ann Arbor MI

Domino's Franchise • Ann Arbor, MI

4d • Onsite

About The Position

The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting a strong example, following all company policies and procedures, and expecting the same from the crew while maintaining store standards and delivering great customer service.

The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The posting also describes delivery-related duties and requirements, including delivering products by car, distributing flyers and door hangers, and having a valid driver's license and access to an insured vehicle.

The work environment includes exposure to changing and sometimes adverse weather, temperatures ranging from approximately 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work involves prolonged standing and frequent walking, reaching, bending, hand use, and handling supplies. Lifting may include cases weighing up to 50 pounds. Delivery tasks may involve carrying products, driving, walking, and climbing stairs, including five or more flights.

Requirements

• Ability to use judgment, perform math, and multitask.
• Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
• Ability to make correct monetary change.
• Ability to comprehend and give correct written instructions.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to communicate with customers and co-workers by phone and in person.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Navigational skills to read a map and locate addresses in the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
• Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

• Oversee everything that happens during the shift.
• Control costs, inventory, and cash, and manage customer relations.
• Set an example for the crew and follow all policies and procedures while ensuring the crew does the same.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain the store's image and standards, cleanliness, and customer service.
• Support marketing and profitability.
• Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
• Deliver products by car to customers and distribute flyers and door hangers, as described in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed