General Manager(06400) - 806 North Highway 81

Domino's Franchise•Duncan, OK

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role also includes providing great customer service and maintaining attendance, punctuality, a professional image, and store standards. The position includes general store-team duties such as operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery duties, which require a valid driver's license and access to an insured vehicle that meets company standards. Work involves standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions may include temperature changes, hot surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and adverse weather. Team members must communicate with customers and coworkers, follow written instructions, perform calculations and handle cash accurately, use a computer or touchscreen, and make sound judgments under stress.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touchscreen.
  • Ability to read maps and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to perform physical duties including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
  • Ability to work in conditions involving temperature variation, hot surfaces, sharp edges, moving parts, food odors, cornmeal dust, cramped spaces, and sometimes adverse weather.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies, procedures, and standards are followed.
  • Handle staffing, paperwork, food management, and scheduling.
  • Maintain store cleanliness, a professional image, and great customer service.
  • Support marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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