General Manager I

Compass Group•Austin, TX
•$100,000 - $120,000

About The Position

The General Manager is responsible for maintaining the account in accordance with the approved budget while meeting client expectations. The role maintains strong relationships with employees, guests, clients, and other departments; promotes the professional growth and development of the team; and fosters interdepartmental relations by integrating dining services with the facility’s plan of operations.

Requirements

  • Eight to ten years of upscale food service experience, including six years of management-level experience.
  • Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
  • A proven ability to achieve company goals while complying with company and client policies and procedures.
  • Excellent leadership and organizational skills, with attention to detail.
  • Supervisory, scheduling, training, and coaching skills.
  • Effective problem-solving and conflict-management skills.
  • Ability to multitask, stay on task, and concentrate despite constant interruptions.
  • Experience in food purchasing, food costs, and inventory control.
  • Ability to create budgets, flash reports, financial targets, and forecasts.
  • Knowledge of cash-handling procedures and reconciliation of multiple cash banks and reports.
  • Knowledge of HACCP controls and proper food storage and use.
  • Ability to monitor compliance with health and fire regulations for food preparation and service.
  • Exceptional business etiquette and client-relations skills.
  • Effective time management and ability to prioritize tasks to meet deadlines.
  • Strong catering experience.
  • High standards of personal integrity and ethical behavior.
  • Excellent knowledge of Microsoft Word, Excel, and PowerPoint.

Nice To Haves

  • Bachelor’s degree or equivalent professional experience.
  • ServSafe or Department of Health certification.

Responsibilities

  • Participate in employee meetings, reviews, and training programs.
  • Manage operations in compliance with company policies and procedures and applicable local, state, and federal laws and regulations.
  • Maintain food costs while ensuring quality standards.
  • Establish and maintain good rapport with staff, clients, guests, and other departments.
  • Manage financial reporting, including sales and profit-and-loss reports; prepare and adhere to annual budgets; and oversee cash handling.
  • Analyze financial data and create trends.
  • Manage purchasing and inventory controls.
  • Plan menus in consultation with chefs.
  • Apply HACCP controls and ensure proper food storage and use.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Eligible associates may receive paid and/or unpaid time off in accordance with applicable laws.
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