General Manager(06942) - 7218 Grapevine Hwy.
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance, cleanliness, marketing, and profitability. The manager must set an example for the crew and follow all company policies and procedures while expecting the same from team members. The role calls for judgment, math skills, multitasking, and the ability to direct activities and make decisions. The job description also outlines general store-team duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training is provided on the job. The position may involve outside tasks and exposure to varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and repetitive hand use. The posting includes delivery-related duties and requirements: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery areas and buildings. These include having a valid driver's license with a safe driving record and access to an insured vehicle. The description does not specify whether these duties apply specifically to the General Manager role.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers.
- Motor coordination and eye-hand coordination for rapid, accurate movements and continuous hand use.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle that can be used for delivery, and navigation skills to read maps and locate addresses.
- For delivery duties: ability to navigate adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying products.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures, while expecting the same from team members.
- Handle staffing, paperwork, food management, and work scheduling.
- Maintain store image, standards, customer service, attendance, punctuality, and cleanliness.
- Contribute to marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete related paperwork; and clean equipment and the facility.
- Where delivery duties apply, deliver products by car to customers and distribute flyers and door hangers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
