Customer Service Rep(06942) - 7218 Grapevine Hwy.

Domino's Franchise • Richland Hills, TX

1d • Onsite

About The Position

The Customer Service Representative works as a Domino’s store team member, processing customer orders and contributing to food preparation and store operations. The role includes receiving and processing telephone orders, communicating with customers in person and by phone, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may offer opportunities to advance into management and other roles.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical requirements of the job, including prolonged standing, frequent reaching and hand use, and lifting or carrying supplies weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
• Communicate with customers and co-workers in person and by phone to process orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.
• Perform other store tasks such as stocking, cleaning, and maintaining signs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed